Residential Services:

DBS provides fast, affordable solutions to residential clients. Our certified technicians can provide service direct to your home on the same day you call, including weekends and evenings. Let us take care of all of your computer repair and service needs! Click on a link below to find out more about our specific residential service offerings.

1.Anti-virus and Internet Security Solutions

At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.

DBS provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Block poisoned web pages in real time

Detect and remove Viruses, Spyware, Root kits, Worms and Trojans

Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet

Stops spam without blocking the mail you want

Simple set-up and automatic updates

Auto-scheduled scanning and updating

DBS experts help you with support and updates 

2. Wireless Networking

DBS helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.

3. Data Backup and Recovery

When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. DBS is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to DBS experts.

4. High-Speed Cable DSL Modem Setup

There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. DBS provides DSL and Cable modem setup with internet access to multiple computers in one location.

5.Troubleshoot and Repair

 

Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. DBS makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. DBS makes it convenient for customers to get their problems solved quickly. In extreme circumstances DBS will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:

 

PC Check-Up: Clean debris and dust from case, fans, defragment hard drive.

Diagnostic: Troubleshoot system to see if there are any unseen problems.

Spyware/Virus Removal: DBS will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and BHOs

PC Clean: Dust and clean fans and drives.

Data Migration (Transfer): transfer data or files from one computer to another

Operating System Installation: Update or installation of Windows operating systems.

Card Installation: Installation of an internal expansion card to your PC or notebook.

 

6. Software Training

DBSis focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. So whether you want to learn how to download and print pictures from your new digital camera, or how to use the accounting software that came with your computer to balance your personal checkbook, DBS can show you the way!

 

7. Shared Internet Office Solutions

Share a single broadband connection with your entire office. DBS offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.

9. Additional Services

Media center setup: DBS can hook up your media center PC to your TV and home entertainment system.

Game center Setup: DBS will set up your console or PC for online gaming. We can also set up either wired or wireless network that is safe and secure for your children to play online games.

Web TV setup: DBS can set up your WebTV hardware and service and configure your existing ISP setting to WEBTV

Digital camera Setup and Training: DBS can help you set up and install your digital camera software to your existing computer. We will cover all the basic functions you will need to know to effectively use your new camera. Training will cover: transferring your photos from your camera to your PC, basic photo editing, making a photo slide show, and sharing photos with family and friends.

MP3 Setup and Training: DBS will help you with quick and easy training on how to operate your new MP3 player.

Universal Remote Setup: DBS will setup and demonstrate how to use your new universal remote.

Video to DVD Transfer: DBS can transfer up to 2 hours of your personal home videos to DVD format.

Voice Over Internet Protocol (VOIP) Telephone Setup: DBS can install and configure your VOIP router, optional connection to existing phone network and DBS connection from telephone NID.